Tag NCG Excellence Awards

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NCG Excellence Awards 2018 Recap

Last week, NCG welcomed colleagues from all of our divisions to the second annual NCG Excellence Awards. Here we share with you a recap of the evening!

Director of Learning & Organisational Development Elouise Leonard-Cross served as compere for the evening and got us underway by welcoming our divisional winners, sponsors and guests.

CEO Joe Docherty revealed that this year we received more than 800 nominations for the 12 available award categories, emphasising the achievement of the shortlisted divisional winners and the overall winners who were about to be announced.

After an energetic game of ‘Dreamboats or Petticoats’, a 1950s themed version of Heads or Tails, our guests were served an ‘American Diner’ themed meal of Presley Pork Pulled Burgers, Blue Moon Buttermilk Fried Chicken and Grilled Corn Cobs followed by a delicious Key Lime Mousse Pie.

Following a short break to wet the whistle, the awards proper began.

2018 Winners

Excellence in Advice & Guidance

Customer Services Team – Lewisham Southwark College

This team care about the people who come to the college and put them first each and every day. Their strength lies in the rapport they build with young people who want to learn at Lewisham Southwark and maintaining a relationship with them throughout their journey at the college.

 

Excellence in Learner Support

Wellbeing Team – West Lancashire College

An exceptional support team, always on hand to support learners who may otherwise disengage with learning. They regularly attend TAF, Social Service and CAHMMS meetings and ensure young people are supported in the best way by delivering group or individual workshops, building resilience and confidence.

 

Excellence in Enriching the Learning Experience

Luke Pearson – Rathbone

Luke has really supported the Intraining Black Country site in promoting Equality and Diversity as well as British values. He has organised specific events which have been promoted on LinkedIn; this has significantly raised the profile of Intraining in the local area, and forged useful connections and networks.

 

Excellence in Unlocking Learner Potential

HCBS English & Maths Team – Newcastle College

This team is outstanding, they all go above and beyond to unlock every learner’s potential and do so with a positive attitude, collaborative approach and sheer determination!

 

Excellence in Innovation or Technology

Chris Weeks – Group Services

Innovation does not have to be complex, sometimes what appears to be fairly straight forward can often be very complex behind the scenes.  By standardising the printing across all divisions Chris has saved the business money and improved the service.

 

Excellence in Internal Customer Experience

John Whittingham – West Lancashire College

Throughout his many years at the college, John has always wanted what is best for his customers and is always willing to go the extra mile, often working evenings and weekends to ensure that the IT services he provides are best suited to the needs of the business.

 

Our Values are what define us as an organisation, and we are thrilled to celebrate colleagues who live by them. The next three categories are designed to raise the profile of colleagues who have shown excellence in Our Values: Ownership, Valuing our People, and being Open and Honest.

 

Excellence in Values: Ownership

Gemma Stephens – Rathbone Training

Gemma demonstrated ownership and initiative in arranging placements for learners, re-engaging external agencies to build relationships to improve the learner intake and supporting other members of staff with their work load whilst maintaining a high standard of delivery for her own caseload and supporting other centres outside her own base.

 

Excellence in Values: Valuing our People

Lauren Plews – Newcastle Sixth Form

Lauren has coached and mentored a group of newly qualified teachers in NSFC, she has shared her own good practice, and enabled the group to support one another through regular coaching community meetings. Lauren managed this in addition to her own full-time teaching role.

 

Excellence in Values: Open & Honest

Colin Luhrs – Carlisle College

Overseeing Apprenticeship growth that would be the envy of many in the sector, Colin has achieved this in true collaboration with the vast number of staff involved in the Apprenticeship learner journey, shaping the offer, quality and processes in an open and honest way that has united staff.

 

The following three categories are designed to recognise the individual colleagues who have really inspired us to be the best we can. These are the teachers, lecturers or tutors who lead by example, constantly have high expectations of us and encourage us to meet them.

 

Excellence in Teaching: Work Based Learning

Karen Livsey – Intraining

Karen is dedicated, hardworking and goes above and beyond to accommodate the needs of her learners. Karen not only supports her learners on a 1-2-1 basis but also delivers classroom teaching for Maths and English, drop in study sessions and support through webinars.

 

Excellence in Teaching: Higher Education

Dan Civico – Newcastle College

Dan has introduced a definite and outstanding industrial link to the Interior & Spatial Design Foundation Degree programme which has benefited the students hugely.

 

Excellence in Teaching: Further Education

Zara Sharma – Kidderminster College

Treating every student as individuals, Zara works tirelessly to help learners reach the best of their ability, inspiring classrooms full of young people to strive for greatness. Zara is described as being “as kind and caring as Miss Honey, in a world full of Trunchbulls”.

 

Congratulations to all of our very worthy award winners, and to all of our talented colleagues who were nominated for an award.

Finally, we would like to say a huge thank you to everybody who has contributed to making this year’s NCG Excellence Awards a brilliant success, and to our sponsors NCFE and Capita UNIT-e for your generous support.

We’ll see you again next year for the NCG Excellence Awards 2019!

#NCGExcellence

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Catch up with winners from NCG Excellence Awards 2017

The judging process for the NCG Excellence Awards 2018 has now concluded.

The process begins with nominations from colleagues, which are reviewed by a divisional panel. The shortlisted divisional winners are then invited to the Awards evening where, following the deliberation of a second panel made up of senior leaders, the overall winners are revealed.

Each winner exemplifies NCG’s organisational standards and values. We caught up with winners from the 2017 Awards and asked them about their experiences:

 

Oli Matthews & Deborah Macleod (on behalf of the Apprenticeships Team)

Carlisle College

Oli Matthews & Deborah MacleodWhat impact has winning an Excellence Award had on you?

Winning the NCG Award for ‘Excellence in Innovation or Technology’ has had a positive impact upon Carlisle College’s Apprenticeship Team. The Award served as motivation for developing our Apprenticeship provision for a third consecutive year, enjoying a 24% increase for 2017/18. Overall, Carlisle College has now expanded its Apprenticeship provision by over 90% in just three years.

How did winning an Excellence Award make you feel?

Very grateful for the nomination and appreciative of the recognition, especially when taking into account all the notable feats announced within our category. Upon winning the Award, we were eager to report back to our colleagues in the Apprenticeship Team, so that they could share in the success and take comfort from all the hard work involved.

What was your favourite part of the Awards evening?

Our favourite part of the Awards evening was meeting the Partnership of Training Providers within NCG, as Carlisle College was a recent addition at the time. It was both impressive and inspiring to hear of the highlighted achievements across the organisation and within all categories, whilst we joined in the celebratory atmosphere. Further to this, it was also rewarding to take a step back and to reflect upon the accomplishments within our party.

We would like to pass on our best wishes for this year’s nominees!

 

James Edge

Newcastle College

James EdgeWhat impact has winning an Excellence Award had on you?

People within my department have asked me to share good practice, which is always a pleasure. I am also now an Improvement Practitioner for the School of Engineering and people often comment on the award.

How did winning an Excellence Award make you feel?

I was shocked! Being nominated was a huge achievement in itself. I was extremely grateful for the nomination at the time so winning was an amazing achievement. It made me feel very valued as a Programme Leader.

What was your favourite part of the Awards evening?

Meeting like-minded people from the other Colleges within the group. It was lovely getting to know them and find out how their colleges differ from ours. It was also great to meet colleagues from different departments within Newcastle College.

 

Matthew Ward

NCG Group Services

Matthew WardWhat impact has winning an Excellence Award had on you?

Its raised my profile across the group and allowed me to engage better with staff and stakeholders on environmental issues and help push the group in a more sustainable direction, which is important to me.

How did winning an Excellence Award make you feel?

It made me feel valued within the organisation and that the work I am doing is not going unrecognised and is making a difference.

What was your favourite part of the Awards evening?

My favourite part of the evening was getting to meet all the other nominees from across the group and learn about all the great things they have done as well.

 

Gemma Rooney

Rathbone Training

Gemma Rooney

What impact has winning an Excellence Award had on you?

I have gained more confidence within my job role and feel valued as a member of the Rathbone Team. It has encouraged me to always encourage others to fulfil their duties and help and support my team to do this. It has also shown me that nothing is impossible to achieve if you set your mind to it.

How did winning an Excellence Award make you feel?

Winning an Excellence award has made me feel as though I do an amazing job at the daily tasks I carry out. I feel that my colleagues really appreciate me as a team player and the work I do. I also feel as though I provide the young people with a good service and a chance within their careers to allow them to progress!

What was your favourite part of the Awards evening?

The favourite part of the evening was the whole event, I was so honoured to get into the finals and to win the award was amazing. The pick & mix was great fun – my colleague and I really enjoyed the sweets! We were sat at a table with lovely people from Rathbone Wales, The Marketing team & Ian Webber who were all great company.

 

Tina Vos

West Lancashire College

Tina VosWhat impact has winning an Excellence Award had on you?

It gives you a sense of pride to be recognised and builds your confidence and self-esteem.

 

How did winning an Excellence Award make you feel?

It made me feel very proud and also that I helped someone else achieve their goals too.

 

What was your favourite part of the Awards evening?

It was really nice to be a winner but also to meet other people from the different groups and being able to socialise in a relaxing atmosphere.

 

Anthony Crute

Newcastle Sixth From

Anthony CruteHow did winning an Excellence Award make you feel?

I felt honoured that the students had taken the time to nominate me and write such positive things about me. It made me feel proud that my practice was being identified as something which was being highlighted and recognised by the students and the college.

 

What was your favourite part of the Awards evening?

I enjoyed the chance to spend time outside of the work environment with some people from my own college and NCG as a whole. It was great and very motivating to hear what students from such a different variety of courses/backgrounds had to say about other teachers.

 

Matty McLeish

Carlisle College

Matty McLeishIt was a great honour to be nominated and successfully win this award, however for my peers to recognise the work commitment and effort that you do not recognise yourself was another great achievement.

 

 

 

 

 

 

 

 

Remember, we’ll be live-tweeting all the goings on at the NCG Excellence Awards 2018, follow us at @NCG_Official to join in the fun keep up to date with all of our winners!

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NCG Excellence Awards 2017 Highlights

After a fantastic evening of celebrations, we would like to share with you the highlights from the NCG Excellence Awards 2017!

The weather wasn’t enough to dampen the mood at our Summer Garden Party – complete with planting displays from our Newcastle College Horticulture students – as colleagues from across the country gathered to celebrate some of our greatest achievements from the past year.

We launched into a night of live entertainment from our fabulous Newcastle College Music Student, Sam Harris, and an inspirational introduction from NCG’s CEO, Joe Docherty. This was followed by a delicious three-course meal prepared and served by our Hospitality and Catering students, and a huge prize raffle featuring an Acer laptop kindly donated by Stone Group.

The real highlight of the night, however, was the award ceremony which celebrated the fantastic work of some of NCG’s most talented colleagues. We received 567 nominations this year, and our panel of judges had the unenviable task of choosing just 12 worthy winners for the award categories, presented by our governors, sponsors and CEO.

Here are our 2017 winners:

Winners

Excellence in Advice and Guidance

Jennie Ellis from Kidderminster College
Jennie offers advice and guidance to all apprenticeship learners, as well as Employability and traineeship learners and always goes above and beyond to help. The impact of this help and support can be clearly seen in the success rates and development at The Point.

Excellence in Learner Support

The Learner Support Practitioner team from Kidderminster College
Kidderminster College has a high proportion of supported learners and the team of Learner Support Practitioners are central to this, providing everything from a comprehensive assessment to personal care support, through assistive technology and in-class support.

Excellence in Enriching the Learning Experience

Hospitality & Catering Team from Newcastle College
As part of the Level 3 Hospitality and Catering programme, students engaged in a ‘Farm to Fork’ initiative.  This project involved a thorough understanding of all stages of the food chain, reinforcing the values of team work, responsibility and problem solving.  The nominator said “In over 15 years in the FE and Skills sector, including through my work as an active Ofsted Inspector, I have not seen a more holistic and rounded project in terms of preparing students for the world of work, developing deep understanding and values and bringing their learning to life in the most amazing and inspiring way”.

Excellence in Unlocking Learner Potential

Matty McLeish for Carlisle College
Matty has a unique ability to engage with entry level learners, especially learners who have struggled with education or have high-level social needs.  This is reflected in his Learner Voice feedback, with rates of over 10% above the national average and excellent teaching and learning observations.  He encourages learners to stretch their potential and strongly promotes engagement in life-changing activities, such as the World Skills Competition.

Excellence in Innovation or Technology

Apprenticeship Vacancy Team from Carlisle College
The Apprenticeship Vacancy Team has shown real commitment and dedication and making continuous improvements as part of the innovation process.  They have coped with increasing volumes and demands as the new service has been used to its full potential.  The numbers support this, as following the introduction of the recruitment agency model the number of apprenticeship starts increased to 201 in 2015/16 – an outstanding 35% growth on 2014/15, with 238 starts in 2016/17.

Excellence in Internal Customer Experience

Ashley Ford from Intraining
Ashley has shown complete commitment in his job role as Compliance Advisor by consistently providing outstanding support services to Intraining and Supply Chain partners, Newcastle College, Rathbone Training and West Lancashire College operations colleagues.  Ashley also supports members of his team with their day to day roles which improves colleague skills and has a positive effect on the services provided within the compliance department overall.

 

Our Values are what define us as an organisation, and we are thrilled to celebrate colleagues who live by them. The next three categories are designed to raise the profile of colleagues who have shown excellence in Our Values: Ownership, Valuing our People, and being Open and Honest.

 

Excellence in Our Values – Ownership

Bette Kerr from Carlisle College
In difficult, challenging and uncertain times Bette has consistently demonstrated commitment above and beyond reasonable expectations. As Finance Manager Bette has been central in financial planning and control, as well as cashflow monitoring. Throughout the area review and merger process Bette has demonstrated a can-do attitude, working with Carlisle and NCG colleagues, dealing with colleague uncertainty and new systems and ways of working and committing many additional hours to achieve desired and necessary outcomes.

Excellence in Our Values – Valuing our People

Tina Vos from West Lancashire College
Tina has been mentoring a second year PGCE trainee who is on a voluntary placement at West Lancashire College.  She has been more than generous with her time, offering just the right amount of support regarding teaching practice, but at the same time has given the trainee the freedom to develop the course and initiate new activities to support learning.    This support has resulted in the trainee making significant progress in her teaching.

Excellence in Our Values – Open and Honest

Matthew Ward from Group Services
Matthew has identified over £20,000 of savings in his first six months and identified the potential to save tens of thousands over the coming year.  This has only been achievable by being very open and honest in our approach and clearly demonstrating that we are here to support and help on the environment and sustainability.  This has also been the key to getting environment on the agenda at what used to be the health and safety councils and committees.

 

The following three categories are designed to recognise the individual colleagues who have really inspired us to be the best we can. These are the teachers, lecturers or tutors who lead by example, constantly have high expectations of us and encourage us to meet them.

 

Excellence in Teaching – Work Based Learning

Gemma Rooney from Rathbone Training
Gemma has a fantastic personality which shines in the Rathbone centre and is a very dedicated person who always puts her learner’s first.  Gemma takes the time to listen to them and supports and encourages them in every way to achieve their goals.

Excellence in Teaching – Higher Education

James Edge from Newcastle College
James is the programme leader for the Airline and Airport Management Degree and singlehandedly reviewed the 2015/16 provision for three courses, identified areas for improvement and set himself a clear objective; to improve the Airline & Airport Management Higher Education Provision.  James embeds the most up to date material in his sessions and reflects on practice across the sector to ensure that learners are fully prepared for demanding roles within the aviation industry.  James is a true inspiration to his learners and colleagues.

Excellence in Teaching – Further Education

Anthony Crute from Newcastle Sixth Form College
A learner nomination for Anthony reads “he is by far one of the best teachers I’ve ever had. He’s always really happy and smiley and always in a good mood, which is one reason why I actually enjoy coming to my lessons, he always puts the class in a good mood ready to learn. Not only that, if you need help with something he’s available literally 24/7 and he will explain something to you in so much depth until it’s embedded in your brain making sure you fully understand and aren’t left confused!  I’m really lucky I got to be taught by him this year and I genuinely believe he’s the best teacher in the world!”

 

Congratulations to all of our very worthy winners, and to all of our talented colleagues who were nominated for an award. As a thank you for your hard work and dedication, all attendees received an exclusive NCG Excellence Awards 2017 star, made by the Creative Arts and Design Innovation students, to commemorate the evening.

Finally, we would like to say a huge thank you to everybody who has contributed to making this year’s NCG Excellence Awards special, and to our sponsors and partners for your generous support. We are already looking forward to the NCG Excellence Awards 2018!

Sponsored by:
City & Guilds
NCFE
Ward Hadaway

 

  • NCG Excellence Awards 2017

  • NCG Excellence Awards 2017

  • An enchanting performance from Sam Harris | NCG Excellence Awards 2017

  • An enchanting performance from Sam Harris | NCG Excellence Awards 2017

  • CEO Joe Docherty welcomes guests to the NCG Excellence Awards 2017

  • Director or Learning and Organisational Development, Elouise Leonard-Cross warms the crowd | NCG Excellence Awards 2017

  • Petals or leaves? | NCG Excellence Awards 2017

  • NCG Excellence Awards 2017

  • Thank you to our talented photography students for capturing the evening | NCG Excellence Awards 2017

  • NCG Governor, Peter Mitchell, sporting his finest Summer Garden Party attire | NCG Excellence Awards 2017

  • Lynne Griffin chooses winners in the star prize raffle | NCG Excellence Awards 2017

  • That moment when you win an Acer laptop! | NCG Excellence Awards 2017

  • Help yourself to the pick ‘n’ mix | NCG Excellence Awards 2017

  • NCG Excellence Awards 2017

  • NCG Excellence Awards 2017

  • NCG Excellence Awards 2017

  • NCG Excellence Awards 2017

  • Thank you to our Awards Team for making the night special | NCG Excellence Awards 2017

  • Excellence in Advice and Guidance winner: Jennie Ellis | NCG Excellence Awards 2017

  • Excellence in Learner Support winner: The Kidderminster College Learner Support Practitioner Team | NCG Excellence Awards 2017

  • Excellence in Enriching the Learning Experience winner: Newcastle College Hospitality and Catering Team | NCG Excellence Awards 2017

  • Excellence in Enriching the Learning Experience winner: Newcastle College Hospitality and Catering Team | NCG Excellence Awards 2017

  • Excellence in Unlocking Learner Potential winner: Matty McLeish | NCG Excellence Awards 2017

  • Excellence in Innovation or Technology winner: The Apprenticeship Vacancy Team at Carlisle College | NCG Excellence Awards 2017

  • Excellence in Internal Customer Experience winner: Ashley Ford | NCG Excellence Awards 2017

  • Excellence in Our Values – Valuing Our People winner: Tina Vos | NCG Excellence Awards 2017

  • Excellence in Our Values – Open and Honest winner: Matthew Ward | NCG Excellence Awards 2017

  • Excellence in Teaching – Work Based Learning winner: Gemma Rooney | NCG Excellence Awards 2017

  • Excellence in Teaching – Higher Education winner: James Edge | NCG Excellence Awards 2017

  • Excellence in Teaching – Further Education winner: Anthony Crute | NCG Excellence Awards 2017

  • All of our winners | NCG Excellence Awards 2017

  • NCG Excellence Awards 2017

  • NCG Excellence Awards 2017

  • Thank you to our Catering and Hospitality students | NCG Excellence Awards 2017

  • Thank you to our Catering and Hospitality students for putting on a fabulous three-course meal | NCG Excellence Awards 2017

  • Thank you to our Catering and Hospitality students for putting on a fabulous three-course meal | NCG Excellence Awards 2017

  • NCG Excellence Awards 2017

  • NCG Excellence Awards 2017

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Employee Engagement – Creating brand advocates

The good relationship between an organisation and its employees can be the key to a successful business.

At NCG, we strive for engaged employees who are passionate about their jobs and passionate about the company. We speak to our Director of Learning and Organisational Development, Elouise Leonard-Cross, to hear about how NCG are engaging colleagues, and the affect this has had on the business.

Why is Employee Engagement important?

“Within any organisation if you don’t have colleagues that are engaged it impacts on outcomes for customers and business performance. Engaged colleagues are more creative, more able to deal with challenges and tend to enjoy their time at work more – easy to see how all of these things make a big difference to customers!”

How are NCG engaging their employees?

“It’s a gradual process. As an organisation you can’t ‘click a switch’ and expect people to be engaged. It happens over a period of time but is fundamentally built on trust and respect. One approach to help us understand how engaged our colleagues are, and learn about how things can improve, is the Great Place to Work survey. As the survey is externally managed and anonymous it provides honest feedback that can be used to consider how we continually improve as an organisation.

“In 2017 we have introduced a new workshop for all our managers that have people management responsibility called The Art of Being Brilliant. This interactive workshop is built around how valuable great managers are to a successful organisation and offers tools that can be used positively with teams and individuals to support creativity and high performance.

“Recognising what we do well as a business and sharing this widely is also important. For that reason we have launched the NCG Excellence Awards in 2017, which builds upon the previous success of the Teaching & Learning Awards and extends the opportunity to colleagues in all types of roles. We had an overwhelming response this year with 567 nominations, and will celebrate with finalists at the awards dinner on the 27th June.”

How important is it for an organisation to have values?

“The most important thing for an organisation to have is a shared basis they build from. Organisational values are a great approach but only if they are shared, understood and underpin all activities, decisions and the way we work day to day.”

What advice would you give to a business wanting to engage their employees?

“It takes time! Starting small, being consistent with your values and listening to colleagues is important. I also believe that taking the opportunity to have some fun is critical too – we do so many positive things for our learners and it is important this happens for our colleagues too.”

 

About Elouise Leonard-Cross

Elouise Leonard-Cross is the Director of Learning and Organisational Development at NCG. She is an Occupational Psychologist who has worked in various fields over the last 15 years including HR, Recruitment, Teaching, Learning & Development & OD.

I love working in Learning & OD at NCG as I truly believe some of the things we can put in place can really make a positive difference for our colleagues. My most recent role was with Home Group, a housing charity, where I worked on a project for the last 5 years to build engagement.” ~ Elousie

Follow Elouise on Twitter.

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NCG Excellence Awards 2017

This month, we are launching the NEW NCG Excellence Awards 2017! The purpose of this year’s awards ceremony is to raise the profile of the fantastic work of all colleagues throughout NCG.

The 2017 Awards are an evolution of the previous Teaching & Learning Awards, which were hugely successful, with the inclusion of categories that any colleague can be nominated for. We have also taken the opportunity to include our Values as part of the award categories.

The full list of the categories we will be awarding this year is below:

  • Excellence in Advice & Guidance
  • Excellence in Enriching the Learning Experience
  • Excellence in Innovation or Technology
  • Excellence in Learner Support
  • Excellence in Unlocking Learner Potential 
  • Excellence in Internal Customer Experience 
  • Excellence in Values – Ownership
  • Excellence in Values – Open & Honest
  • Excellence in Values – Valuing Our People
  • Excellence in Teaching – Higher Education 
  • Excellence in Teaching – Further Education
  • Excellence in Work Based Learning 
The event will take place on Tuesday 27th June 2017 – keep an eye on our social media channels for the latest updates on the NCG Excellence Awards 2017.

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