Guide to Information

In this part of the website you will find details of information we publish as a matter of routine under the Model Publication Scheme for public authorities.

You can find information available for download by following the link on the right hand side of this page, e.g. if you are looking for equality information, click on Equality Information under Policies and Procedures.

Information that is not published under the scheme can be requested in writing. This will be made available unless legally exempt from disclosure.

How do I request information?

a) Official information

Please email or apply in writing to: Clerk to the Corporation, NCG, Rye Hill Campus, Scotswood Road, Newcastle upon Tyne NE4 7SA.

Describe the information you wish to receive as clearly as possible and remember to include your name and address.

b) Personal information

For information held about you, send a completed Subject Access Request Form, with evidence of identity and the appropriate fee, to the person identified on the form.

The form can be downloaded here.

How long will it take?

Where the information you want is readily available, we aim to provide this within a few days. Where it takes longer to gather the information for you, we aim to supply the information you want within 20 working days.

Are there any charges for supplying information?

a) Official information

We may make a charge to recover the cost of communicating information to you including reproducing documents, postage or providing the information in a particular way. We make no charge for the related use of staff time.

If you wish to receive information in a particular format due to a disability or because English is not your first language, please make this clear when you apply.

There is no charge for downloading information from this website.

For documents listed in this part of the website, the charge for hard copies to be posted to you is shown.

For other information, we will assess charges on a case by case basis.

Where charges apply, we will ask you to make payment before we process your request.

b) Personal information

There is a standard charge of £10 for each Subject Access Request.

Help and Advice

If you have questions about preparing a request for information, please email or write to: Clerk to the Corporation, NCG, Rye Hill Campus, Scotswood Road, Newcastle upon Tyne NE4 7SA.