Coronavirus (COVID-19) Information

The health and safety of our colleagues and learners is paramount to NCG. We have therefore curated the resources below to support our communities with the best information we have available.

We are committed to keeping our colleagues and learners informed of the latest updates from the authorities and the UK government and we are responding to any concerns that we are made aware of.


FAQs for NCG Colleagues

If you have any learner-based questions, please contact your local college. You can find information for parents and carers about the closure of educational settings via here.

Coronavirus Risk Assessment

Please see our Coronavirus Risk Assessment has been published in line with government guidelines. This sets out NCG’s approach to managing the risk of transmission, including the control measures that have been taken to protect our staff, students, contractors and visitors. Read our risk assessment here.

Remote Education Statement

Our Remote Education Statement sets out what to expect in terms of remote education delivery including delivery arrangements, virtual learning environments, student expectations and arrangements. View the statement here.

Covid-19 Testing Privacy Statement

Our Coivd-19 Testing Privacy Statement outlines information on how your data is processed in relation to Covd-19 mass testing. Read the Privacy Policy here.

Safeguarding at NCG

Protecting our learners and apprentices remains the highest priority at NCG and we have specially trained officers at all colleges to deal with concerns. NCG has created an additional annex to the Safeguarding Policy in response to COVID-19, which can be found on this page.

NCG Response to January Exams

NCG has made the extremely difficult decision to cancel January vocational exams across its colleges from Thursday 7 January.

There are many benefits to continuing with exams, but in light of the national lockdown, a new strain of Covid-19 and high transmission rates across the localities of our colleges and indeed across the country, we do not feel it is right to ask students to travel to attend exams. This is particularly true now that we have received confirmation that students will not be disadvantaged from a cancellation.

Therefore, we have now taken the extremely difficult decision to cancel all exams scheduled across NCG colleges, except for those students who will have the choice of sitting the second part of a two-part exam.

We are aware that students and colleagues have worked hard to prepare for these exams and that many may be disappointed in this decision. The safety and wellbeing of our student and colleague communities is always at the forefront of our decision making. While we have made this decision with a heavy heart, it has been made to protect our whole community.


Process Flowcharts

If you are a colleague or a learner at NCG and you cannot attend your college, follow the processes below to identify the actions we advise that you take.

View the process for NCG Colleagues

View the process for NCG Learners


Public Health England

You can find further up-to-date information from Public Health England, which is updated daily, by visiting their website here.

Symptoms for Coronavirus (Covid-19) include a cough, fever and a shortness of breath. It is not believed that sneezing is a symptom.

If you feel unwell and your symptoms reflect the above, please follow current PHE guidance and take relevant action.


Colleague Wellbeing

We’ve collected a range of external resources to help colleagues and Line Managers while the current disruption continues. You can find these resources here.



Click the images below to download each poster.



Emergency Contact Information

Carlisle College

01228 822 700


Kidderminster College

01562 512001 (This is also the safeguarding/welfare emergency number) (Non-urgent enquiries)


Lewisham College



Newcastle College

0191 200 4000


Newcastle Sixth Form College



Southwark College



West Lancashire College  [for any external enquiries/queries] [for existing student queries]