Coronavirus (COVID-19) Information

The health and safety of our colleagues and learners is paramount to NCG. We have therefore curated the resources below to support our communities with the best information we have available.

We are committed to keeping our colleagues and learners informed of the latest updates from the authorities and the UK government and we are responding to any concerns that we are made aware of.


FAQs for NCG Colleagues

If you have any learner-based questions, please contact your local college. You can find information for parents and carers about the closure of educational settings via here.

Coronavirus Risk Assessment

Please see our Coronavirus Risk Assessment has been published in line with government guidelines. This sets out NCG’s approach to managing the risk of transmission, including the control measures that have been taken to protect our staff, students, contractors and visitors. Read our risk assessment here.

Remote Education Statement

Our Remote Education Statement sets out what to expect in terms of remote education delivery including delivery arrangements, virtual learning environments, student expectations and arrangements. View the statement here.

Education Recovery Plan

NCG’s Education Recovery Plan is a statement of intent to describe what we intend to do to help ensure that our new and existing learners are fully supported and are able to quickly transition to their programme or course of study from September 2021.

Covid-19 Testing Privacy Statement

Our Covid-19 Testing Privacy Statement outlines information on how your data is processed in relation to Covd-19 mass testing. Read the Privacy Policy here.

Safeguarding at NCG

Protecting our learners and apprentices remains the highest priority at NCG and we have specially trained officers at all colleges to deal with concerns. NCG has created an additional annex to the Safeguarding Policy in response to COVID-19, which can be found on this page.

Process Flowcharts

If you are a colleague or a learner at NCG and you cannot attend your college, follow the processes below to identify the actions we advise that you take.

View the process for NCG Colleagues

View the process for NCG Learners

Public Health England

You can find further up-to-date information from Public Health England, which is updated daily, by visiting their website here.

Symptoms for Coronavirus (Covid-19) include a cough, fever and a shortness of breath. It is not believed that sneezing is a symptom.

If you feel unwell and your symptoms reflect the above, please follow current PHE guidance and take relevant action.

Colleague Wellbeing

We’ve collected a range of external resources to help colleagues and Line Managers while the current disruption continues. You can find these resources here.


Click the images below to download each poster.



Emergency Contact Information

Carlisle College

01228 822 700


Kidderminster College

01562 512001 (This is also the safeguarding/welfare emergency number) (Non-urgent enquiries)


Lewisham College



Newcastle College

0191 200 4000


Newcastle Sixth Form College



Southwark College



West Lancashire College  [for any external enquiries/queries] [for existing student queries]